Payment Policy

At Spoondec, we want your shopping experience to be as smooth and secure as possible, from the moment you browse our kitchen collection to the final checkout.

Here is everything you need to know about our payment process and billing terms:

1. Accepted Payment Methods We offer a variety of safe and secure payment options for your convenience. Currently, we accept the following major credit and debit cards:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

We also accept accelerated checkout options for a faster experience:

  • Shop Pay

  • Apple Pay

  • Google Pay

  • PayPal

2. Currency All prices listed on our website and all processed transactions are in United States Dollars (USD).

3. Payment Processing When you place an order, your payment method will be charged immediately for the full amount of the order, including any applicable taxes. We must receive and verify your payment before your order is accepted, processed, and shipped out to your kitchen.

4. No Hidden Fees We believe in 100% transparency. The total price you see at checkout is the final price you pay.

  • Shipping: As stated in our Shipping Policy, we offer Free Standard Delivery on all orders. You will never be charged extra for shipping.

  • Hidden Charges: We do not have any hidden fees, handling fees, or surprise charges.

5. Taxes Applicable sales tax will be automatically calculated based on your shipping address and displayed clearly at checkout before you finalize your purchase.

6. Payment Security Your security is our top priority. Our store is hosted on Shopify, which is certified Level 1 PCI DSS compliant. This means your payment information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. We do not store your raw credit card information on our servers, and we never share your payment details with third parties.

7. Order Verification To protect our customers from fraud, we may occasionally need to verify your payment details before processing your order. If your billing address and shipping address do not match, or if our system flags a high-risk transaction, our support team may reach out to you via email to confirm your order.

Still have questions about your payment? If your payment is declined or you need any help during checkout, please don't hesitate to reach out to our team:

  • Email: support@spoondec.com

  • Phone: +1 (747) 236-5182

  • Address: 315 HANA CT, ENCINITAS, CA 92024, United States